Hotel Facilities
Food, drink and entertainment: All Inclusive accommodation with 15 restaurants including Mexican, Italian, Caribbean, Oriental, Sushi, and Steakhouse a la Carte, 12 Bars (including 2 lobby bars with live music every night and 4 swim-up bars), 4 outdoor Palatals for daytime snacks, and a beach lounge.
Sports, games and activities: Seven swimming pools (2 of the largest pools in Cancun, Jacuzzis, Spa Facilities (extra charge), daytime activities program, 6 floodlit tennis courts, table tennis, mini golf, two fitness centers, Sauna, steam room, Yoga, Pilates, meditation garden, climbing tower, Billiards, two basketball courts, beach soccer & volleyball, pool volleyball, bicycles, pedalos and small sailing boats, Kayaks, snorkeling available at Sunrise Marina, introductory Scuba Diving demo, Non-Motorized Water-Sports (extra charge), 27 hole Jack Nicklaus Signature Golf Course(extra charge), Golf Club with swimming pool, Spa with 30 treatment room and hydrotherapy facilities.
For the Kids: There are two swimming pools for children, Kids Club (4-12 yrs), Teens Club (13-17), and playground. Guests staying in the family rooms have extra amenities including a fun in the Sun Bucket Kit, kid's special room service menu, Arcade, and in-room family guide with activities schedule.
Additional: 24-hour front desk, Concierge, conference centre, gift shops, Jeweler shop, car rental, outdoor parking, dry cleaning and laundry service, salons, beauty parlour, currency exchange, Wireless internet throughout hotel. Some amenities and facilities at extra charge.
Palace Resorts is pleased to announce the opening of the Jack Nicklaus Academy of Golf. As of August 15, 2011, we will be bringing you world-class golf instruction, so you can attack our courses with a renewed sense of confidence.
The Jack Nicklaus Academy of Golf at Palace Resorts brings together the playing philosophy of the greatest player of all times Jack Nicklaus - and the latest technology; mental and physical evaluation and training programs; custom club and ball fitting; as well as personalized instruction programs specifically designed for each student. From mental and physical evaluation, to short game instruction and driving technique, our certified instructors offer a distinctly unique training program that is custom designed to fit your golfing needs.
Room Facilities
The Moon Palace Golf & Spa Resort has 2,457 luxurious guestrooms including Superior Deluxe guest rooms with garden or ocean views, Family rooms, Concierge level rooms with ocean views, and Deluxe rooms with resort view. All rooms are spacious and beautifully decorated with air-conditioning, double Jacuzzi, turndown service, mini bar containing sodas, bottled water and domestic beer, flat screen Satellite TV, ceiling fan (in Golf), purified water, Farouk bath amenities, bathrobes and slippers, digital safe (laptop size), coffee maker, direct dial telephone, hairdryer and alarm clock. Golf Suites are available with golf cart included for personal use.
Family rooms feature all the amenities above as well as 1 bedroom with a king bed and 1 bedroom with 2 double beds, double Jacuzzi, private bath with shower only, balcony with two chairs and table and lovely lagoon or ocean views, liquor dispenser containing whiskey, tequila, rum and vodka, mini bar containing sodas, bottled water & domestic beer, purified water, individually-controlled air conditioning, iron and ironing board, Wireless Internet, 24-hour room service and turndown service. Fun family extras include Xbox 360/DVD player in room, selection of Xbox Games (Upon request), selection of Movie (Upon request), welcome amenities for family, mini bar stocked with kid-friendly drinks and snacks, mini bathrobes & slippers, L’Oreal bath products.
Non-Smoking rooms available. The family rooms have a maximum occupancy of 6 guests including children ages 4 -17. This category allows a maximum of 4 adults. This room category is only available for families travelling with children. Number of children allowed may vary based on number of adults. Upgrades to the Family Category can be requested at time of check-in directly at the front desk and is subject to availability.
Errata/Building Works
18/03/2013 - 01/11/2013
Please note there will be work taking place in the Nizuc section of the hotel from 20.08.13 until 01.11.13 the lobby will be closed during this period and guest will be accommodated in the Sunrise section. The following will be undertaking renovation in the Nizuc section Restaurant, Lobby, Lobby bar, Gym, Beauty and Ballrooms.
30/04/2013 - 31/07/2013
Refurbishment work is taking place on 2 accommodation blocks and the Gondola restaurant in the Sunrise section of the hotel. In addition, construction work is taking place to build a new kids club, tennis courts and Expo centre. Due to the nature of the work, noise and visual disturbance may be experienced close to where the work is taking place but the Moon Palace Resort is a very large complex set out in 123 acres of land so disturbance will be kept to a minimum. The hotel management are committed to ensuring all guests have an enjoyable stay and will allocate rooms away from the work. Whilst the work is on-going, some facilities may be located in alternative parts of the hotel.
Special Offers
Upto $1500 Resort Credit - Booking window and travel dates are from 15.01.13 - 23.12.14
3 Nights - $500
4 Nights - $750
5 - 8 Nights - $1500
9-11 Nights - $2000
12 or more Nights - $2500
Kids Stay Free
Book a minimum of 3 nights and children ages 12 and under sharing a room with 2 full paying adult stay, play and eat free.
For bookings now through August 27, 2013 and travel from June 1, 2013 through August 31, 2013.
This offer is only valid for guest staying in the superior deluxe or family room.
Cirque Dreams
Guests staying at Moon Palace, Sun Palace, Beach Palace or Le Blanc Spa Resort for a minimum of 5 nights between June 28th and August 11th 2013 will be entitled to 2 complimentary tickets per room booked.
Guests will register for their tickets at the Palace Vacation Planners (PVP) desks and will then exchange their coupon at the Ticketmaster desks in the hotel lobbies. Extra tickets can also be purchased at the PVP desks.
Complimentary transportation is provided for Moon Palace guests and there will be a US$10 round trip charge per person from the Hotel Zone and US$15 from Playacar Palace.