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Tel: +44 (0)871 472 5256

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Opening Hours:

Monday - Friday

8.30 - 18.00

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10.00 - 16.00

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1. This Agreement
This is the user agreement which governs your use of the website www.medhotels.com which is owned and operated by Hotels4U.com Limited, a member of the Thomas Cook Group plc and whose registered address is The Thomas Cook Business Park, Coningsby Road, Peterborough, PE3 8SB (registered under No. 04649696). By using, viewing, transmitting, caching, storing or otherwise utilizing the Site, the services or functions offered in or by the Site and/or the contents of the Site in any way, you have agreed to each and all of the terms and conditions set forth below. If you have any questions, please contact info@medhotels.com.

2. Responsibility and Age
You represent and warrant that you are at least 18 years of age and possess the legal right and ability to enter into this Agreement and to use this Site in accordance with the terms and conditions herein. You agree:
2.1 to be financially responsible for all use of this Site (as well as for use of your account by others, including without limitation minors living with you);
2.2 not to assign, transfer or sublicense your rights pursuant to this Agreement;
2.3 to supervise all usage by minors of this Web site under your name or account; and 2.4 that you shall be completely responsible for all charges, fees, duties, taxes and assessments arising out of the use of this Site.

3. Proprietary Rights
Information contained on the medhotels.com Site concerning any products and services (including but not limited to medhotels.com products) may only be applicable in certain areas. You acknowledge and agree that all materials contained in the Site and provided to you during your use of the Site ("Content") are the property of medhotels.com. You may retrieve and display Content from the Site on a computer screen, print individual pages on paper (but not photocopy them) and store such pages in electronic form on disk (but not on any server or other storage device connected to a network) solely for your personal, non-commercial use. You agree not to copy, modify, distribute, sell or create derivative works based on any of the Content.

4.The Services of medhotels.com
medhotels.com provides information concerning the price and availability of hotels, together with a range of other information to assist in making a hotel reservation. Prices, restrictions and availability of goods and services may change without notice and reservations are subject to applicable taxes and fees.By completing the information boxes and clicking 'confirm' on the reservation page you are entering into a contract with medhotels.com for the provision of all the services of the Site, including the publication of pricing, availability and other information concerning available hotel rooms (the "Services"), on the terms set out herein. Unless otherwise agreed or specified, medhotels.com does not charge Users any fee for the provision of its Services.

5. Content Disclaimer
The Content is intended for entertainment and information purposes only. While medhotels.com together with third parties who supply information which is available on the Site will make all reasonable efforts to verify that the information presented on medhotels.com is accurate and current, medhotels.com makes no express or implied warranties about the information, the services, or any other element of the Site. The views and opinions expressed on medhotels.com are not necessarily those of medhotels.com. The provision of incomplete or inaccurate information by Users may result in the delay or cancellation of reservations by medhotels.com medhotels.com shall not be liable for transmission errors or for delays/cancellation of reservations or any other acts or omissions of featured third party providers.

6. User Conduct
The reservation system on the Site is provided solely to permit Users to determine the availability of services and to make legitimate reservations or otherwise transact business with suppliers, and for no other purposes. You agree to abide by the terms or conditions of purchase of any third party supplier which are notified to you before you make such purchase. The name, address and other information (including payment data if applicable) that you provide via this Site, together with information regarding the manner in which you use this Site will be used by medhotels.com in accordance with the Privacy Policy. You agree not to use the Site to: a) upload, post or e-mail any content onto the Site;
b) transmit any material that contains software viruses or any other computer codes, files or programs; or
c) interfere with or disrupt the Site or servers or networks connected to the Site.

7. Indemnity
As a condition of use of this Site, you agree to indemnify medhotels.com its officers, agents, suppliers and other partners from and against any and all liabilities, expenses (including attorneys' fees) and damages arising out of claims resulting from (I) your use of the Site; and (ii) any material you post to or transmit through the Site including claims for Intellectual Property right infringement or defamation.

8. Limitation of Liability and Disclaimer
medhotels.com DOES NOT GUARANTEE THE ACCURACY, AVAILABILITY, TIMELINESS, COMPLETENESS, PERFORMANCE OR FITNESS FOR A PARTICULAR PURPOSE OF THE SITE OR ANY PART OF THE SITE. ALL IMPLIED WARRANTIES ARE EXCLUDED FROM THESE TERMS TO THE EXTENT THAT THEY MAY BE EXCLUDED AS A MATTER OF LAW. ADDITIONALLY, medhotels.com MAKES NO WARRANTY THAT THE SITE IS FREE FROM INFECTION BY VIRUSES. medhotels.com WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF DATA GOODWILL OR PROFITS) ARISING IN CONTRACT, TORT OR OTHERWISE FROM YOUR USE OR INABILITY TO USE THE SITE OR ANY CONTENT THESE LIMITATIONS ARE FUNDAMENTAL TERMS OF THIS AGREEMENT AND THE SITE WOULD NOT BE PROVIDED TO YOU WITHOUT SUCH LIMITATIONS.The Site may contain links to other Internet sites, either directly or through frames and, where possible, we will make clear where such links are being made. Those sites are provided by independent third parties and medhotels.com is not responsible for their availability or content. Notwithstanding the provisions of this section, medhotels.com 's liability will not be limited in the case of death or personal injury directly caused by medhotels.com negligence.

9. Offers and Promotions
medhotels.com may make information available on the Site regarding specific services, offers or promotions which medhotels.com and certain travel or hotel services providers are conducting ("Offers"). Any such Offer is subject to the specific terms, conditions and restrictions listed on the Site in connection with such Offer. Each Offer is void where prohibited by law. Please refer to and read carefully the terms, conditions and restrictions included on the Site in connection with each particular Offer.

10. Advertising and Sponsorship
Part of the Site may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Site complies with relevant law. medhotels.com does not endorse the products and/or services advertised and is not liable or responsible for any error or inaccuracy in advertising or sponsorship material.

11. Competitions and Prize Draws
From time to time medhotels.com may run competitions, free prize draws and promotions on the Site. These are subject to additional terms that will be made available at the time of such competitions.
12. Privacy Policy
The information that you provide about yourself to medhotels.com will only be used by medhotels.com in accordance with its Privacy Policy.

13. Law and Jurisdiction
These Terms shall be governed by, and construed in accordance with, English law. We both agree that the Courts of England shall have the exclusive jurisdiction to determine any disputes which may arise out of, under, or in connection with this agreement.

14. Validity of the Agreement
If any provision of these Terms is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect. Failure by either medhotels.com or you to exercise any right or remedy under these Terms does not constitute a waiver of that right or remedy.

15. Changes to these Terms
Due to its policy of updating and improving the site, medhotels.com may wish to change these Terms (including those relating to your use of the Content). When terms are changed, medhotels.com will notify you by indicating on the home page of the Site when they were last modified. It is, therefore, important that each time you log in you check to see whether there is a notification of a change to the Terms. If you use the Site after medhotels.com has published and notified you of the changes, you agree to be bound by those changes. If you do not agree to be bound by those changes, you should not use the Site.

16. Hotel Ratings
Medhotels rates the hotels we feature on our website using Med Wings, Med Wings ratings are determined solely by the opinions of the management of medhotels.com. Their opinions are based on experience, knowledge and customer feedback. Where the official rating of the hotel is known, this will be published in addition to our own star rating and it will clearly state "Official Rating".

17.Cookie Usage Policy
A cookie, also known as an HTTP cookie, web cookie, or browser cookie, is a piece of data stored by a website within a browser, and then subsequently sent back to the same website by the browser. Cookies were designed to be a reliable mechanism for websites to remember things that a browser had done there in the past, which can include having clicked particular buttons, logging in, or having read pages on that site months or years ago.

Cookies can be session/temporary cookies, which mean they only stay on your machine whilst you are on our site and as soon as you close your browser these cookies will be deleted, or they can be permanent cookies, which means they stay on your computer even after you leave our website until you manually remove them or your browser deletes them after a set period of time.

The majority of web browser settings are set for you to accept both our cookies and third party cookies. You can though adjust your browser settings to accept certain cookies, to prompt you to accept or refuse cookies each time on is sent or to reject all cookies outright. If you would like to change your browser settings you should be able to find this through the toolbar of the your web browser but we do recommend that for the best experience on our site that you set your browser to accept our own cookies and third party cookies. You are able to set your browser to reject our cookies on your machine, by configuring your browser settings, but if you do choose to do this, you will find that certain features on the site will not work correctly and may therefore affect your experience on our site.

Below is a table of all the different type of cookies on our site and what the purpose of these cookies are:

Type of Cookies

Purpose

Name of Cookie

Essential Site Cookies

These cookies are essential as they allow our website to work correctly so that you can complete your booking. These cookies expire at the end of the session.

UserID

Search Display

result

result0

FormsAuthentication.SetAuthCookie

UserName

Password

AccessLevel

c = new HttpCookie("SearchDisplay", dr["DisplayType"].ToString());

cacheRolesInCookie

cookieless

ASP.NET_SessionId

Analytical Cookies

These cookies allow us to collect information about how users are using the site in order to collect and compile anonymous aggregate information about the site. We use this information to enable us to provide you with high quality content and user experience. Some cookies expire at the end of the session and most will expire within a month. There are a few cookies that will remain on your computer for longer.

PromotionCode

Tealeaf

SIVisitor

_utma

_utmb

_utmc

_utmz

_wt.user-

_wt.control-

PAGEVIEW_END_PARAMETER

JSESSIONID

ACOOKIE

Third Party Analytical Cookies

Third party cookies help us compile anonymous, aggregate information about the parts of the site that visited the most and also to track how our advertising is performing. We use this information to enable us to provide you with high quality content and user experience and for us to see how successful our own advertising is performing elsewhere on the internet. Some of the cookies expire at the end of the session but most will remain on your computer for over a year or two.

affiliate

tduid

_bcvm_vrid

mc

d

Social Cookies

Social network will use third party cookies to allow us to display social network sharing buttons on our site.

pid

guest_id

k

twll

datr

s

locale

csm

xs

lu

c_user

PREF

NID